Went into Halfords the other day for some pipe joiners and a vernier gauge and some drill bits, I asked the assistant and clueless would be a understatement, I even showed him a pipe joiner I already had and asked if they had any and he said he didn't know but If they had any in the store it would be on there website

when asking about the vernier gauge he said again If I look on there website It would tell me If they have it in store........ I just stared at him TBH because I was at a loss, so what happened when I asked if they had any drill bits? I said anything small like 3 or 5mm will do and he turned to the cabinet with the tools where we were stood and looked at the screwdriver bits and turned to me and said "what size did you want?" the mrs gave him one of them looks only a woman can and we walked out.
A couple of years ago we went to the large W.S.M store to buy a cd player for the car, after finding a nice one we liked we asked the assistant If we could have one and he said we have one in stock and if we came back the next day he'd get it for us

I explained we lived 15miles away and could we have it now and he said he didn't have time to go looking for it.... true story!